Earlier this week, Richard Carde (by teleconference) John Stockwell and I were involved in a discussion with Andre Tytheridge (2e2) about progress in the NTC programme. Richard is working on the updated business case, as part of which we felt a further brain-storming/ SWOT analysis is called-for - given the degree of change since the original vision was established.
For example, the realisation of some infrastructure objectives, as envisaged in 2005, is still proving elusive. Whereas, at that time, Gartner was forecasting that “WiMax access solutions that are suitable for enterprise users that telecommute from rural areas (or urban areas where no alternatives exist) will be available by 2006 and may offer lower costs and multivendor interoperability, compared with other proprietary solutions”, in fact, genuinely broadband wireless solutions, such as WiMax, have been much slower to develop. We are therefore considering other technology, such as LTE (Long Term Evolution).
Other changes include, of course, the economic recession, changes in government policy, leadership changes, supplier positioning and the potential challenge to the exercise of Well Being powers as happened in Brent.
I had the opportunity to review and comment on Socitm’s response and policy briefing on the Digital Britain report, which I think is excellent. Look out for its publication next week!
On Wednesday evening I attended “A Shared Vision for Smarter Services”, chaired by Socitm’s President, Steve Palmer, hosted by Andrew Miller, MP, in the House of Commons Dining Room, and presented jointly by Socitm and Global Action Plan supported by Logicalis, IBM and CA. The event was held to launch a consortium of diverse and influential organisations calling on Central Government for a £1 billion IT stimulus package that will lead to smarter, more environmentally efficient, higher quality public services.
Steve stressed that we weren’t looking for a Government handout; the proposal is that funding be provided strictly on an invest-to-save basis, with agreed repayments being deducted up-front from future budgets as now practised by many local government organisations.
Following Steve’s opening remarks, Andrew Miller spoke in support of the proposition, having just come from the floor of the House where he had been speaking on the just-published Cyber Security Strategy. Andrew chairs PITCOM (the Parliamentary IT Committee) and, as you can see from his biography, is otherwise well positioned to support our cause. He spoke with particular enthusiasm about the innovation of UK companies such as Miniframe in developing products with efficiency and environmental benefits.
Trewin Restorick, Director of Global Action Plan, also spoke, highlighting the economic pressure on future generations that follows from the recent public expenditure commitments to stave-off economic collapse, with the double whammy of the accompanying increased pressure on public services. He highlighted the fact that the Government commitments to 80% reduction in carbon emissions by 2050 (34% by 2020) and the tax of £12 per tonne of emissions on organisations with energy bills above £1m, with accompanying rewards to the most efficient, could result in some interesting cross-subsidies.
There followed a Q&A session for the panel, which included representatives of the sponsors. I asked a question about the rationalisation of supply implied by all this transformation and efficiency and how this can be squared with supporting a thriving, competitive economy and full employment. The answers seemed to imply that I was concerned about protecting public sector jobs; they concerned generating the capacity, through efficiencies, to invest in serving unmet demand (new jobs, I guess) but what I was really getting-at was the effects upon the supply side.
However, this was an interesting event, with unanimous support from the capacity audience and, besides; I always love visiting the Palace of Westminster!
There was lots of news, this week but I’ll confine myself to highlighting the appointments to these two important Cabinet Office IT posts. I wonder if they’ll be at next week’s CIO Council meetings?
Friday, 26 June 2009
Wednesday, 24 June 2009
Short enough for a Tweet
It’s great to see that Martin Ferguson and others are continuing a lively Socitm Blog. For me, this represents the best means of keeping up-to-date with Society developments, although I also like the format of the new weekly newsletter.
Apologies, once more, if you’ve been affected, as several have told me they have been, with the continuing problems with the Newham ICT Team’s Byte Night site at JustGiving.
I’m sure you’ve all read about the “Seer Android Beta” in use at Wimbledon, this week? There’s some more stuff about “Augmented Reality”, here.
Meantime, the New Scientist has this story of how e-mail patterns can provide advance warning of an organisation reaching crisis point.
Apologies, once more, if you’ve been affected, as several have told me they have been, with the continuing problems with the Newham ICT Team’s Byte Night site at JustGiving.
I’m sure you’ve all read about the “Seer Android Beta” in use at Wimbledon, this week? There’s some more stuff about “Augmented Reality”, here.
Meantime, the New Scientist has this story of how e-mail patterns can provide advance warning of an organisation reaching crisis point.
Monday, 22 June 2009
Information, Innovation & Improvement
The problem with e-Government was always that Government somehow created the impression that this was the opportunity for a supplier "feeding frenzy" whereas, as I commented on many occasions, the reality should be quite the opposite; it always had to be about rationalisation. I assumed that the quandary that Government found itself in was the need to encourage efficient public sector services while at the same time maintaining a buoyant economy for IT suppliers.
In this recession, however, it appears that any pretence that service transformation through ICT can be achieved without rationalisation of supply has been abandoned. Whilst, as many commentators have observed, the economic climate is creating opportunities for CIOs to step up to the plate, seize the initiative and require services to use corporate ICT infrastructure effectively, the outlook for suppliers who are unable to innovate to keep market share in a less diverse, and much more competitive, market are bleak. John Suffolk's post about a "Government App Store" is just the latest in a series of pronouncements that no longer equivocate, but finally make clear some of the potentially less positive realities of e-Government.
The banks, not unreasonably, have come in for a lot of stick recently, but well done First Direct for its "Social Media Newsroom".
Socitm has been deliberating branding revisions to reflect the way that it has evolved in the last 18 months, and announced the changes on Friday. The announcement includes a link to downloadable versions of how the new branding will be used, which includes the following, which incorporates a new tagline emphasising our focus on the "I" for information.
Apologies to anyone who has tried to use the Newham ICT Byte Night Team's JustGiving site and had difficulties. It was "upgraded" early on Saturday, which seems to have caused all sorts of problems. The performance was very slow, my Blog widget wasn't being updated, and I couldn't log-in. A lesson in how not to do it! Using Twitter was the only way to find-out what was going on, until JustGiving e-mailed me early this evening. The site now seems to be accepting donations, but other difficulties remain. All in all –this is a pretty poor service to the many charities that increasingly rely on this business.
In this recession, however, it appears that any pretence that service transformation through ICT can be achieved without rationalisation of supply has been abandoned. Whilst, as many commentators have observed, the economic climate is creating opportunities for CIOs to step up to the plate, seize the initiative and require services to use corporate ICT infrastructure effectively, the outlook for suppliers who are unable to innovate to keep market share in a less diverse, and much more competitive, market are bleak. John Suffolk's post about a "Government App Store" is just the latest in a series of pronouncements that no longer equivocate, but finally make clear some of the potentially less positive realities of e-Government.
The banks, not unreasonably, have come in for a lot of stick recently, but well done First Direct for its "Social Media Newsroom".
Socitm has been deliberating branding revisions to reflect the way that it has evolved in the last 18 months, and announced the changes on Friday. The announcement includes a link to downloadable versions of how the new branding will be used, which includes the following, which incorporates a new tagline emphasising our focus on the "I" for information.
Apologies to anyone who has tried to use the Newham ICT Byte Night Team's JustGiving site and had difficulties. It was "upgraded" early on Saturday, which seems to have caused all sorts of problems. The performance was very slow, my Blog widget wasn't being updated, and I couldn't log-in. A lesson in how not to do it! Using Twitter was the only way to find-out what was going on, until JustGiving e-mailed me early this evening. The site now seems to be accepting donations, but other difficulties remain. All in all –this is a pretty poor service to the many charities that increasingly rely on this business.
Friday, 19 June 2009
An Important Customer Service Channel
On Tuesday 7th July there’s to be a London Public Mobile Portal event at Prospero House (241 Borough High Street), which will include presentation of the TfL/ Newham Public Sector Mobile Portal (PSMP), with Phil Pavitt as a keynote speaker. You can view the agenda and register through Capital Ambition at http://www.londoncouncils.gov.uk/capitalambition/events/event.htm?pk=62
Earlier this week Richard Carde and I met with James Lee for a PSMP progress review.
Three more London boroughs are now “under construction”, and six are expected to be live within the next three months. Many more boroughs have expressed interest and more than half London’s boroughs have already booked for the above event.
Much needed clarification of the PSMP development phasing has now been provided. (Basically, the phases are Information, Interaction & Transaction.) We realise that we previously created some confusion over what’s available now versus what’s in the pipeline, and now aim to be more precise in our communications.
A number of exciting developments are in-hand, including the ability to pre-reserve parking places, track the availability of park and charge, and blue badge spaces, and a journey planner for roads.
We expect PSMP to play quite an important part in Newham’s new Customer Services strategy.
Earlier this week Richard Carde and I met with James Lee for a PSMP progress review.
Three more London boroughs are now “under construction”, and six are expected to be live within the next three months. Many more boroughs have expressed interest and more than half London’s boroughs have already booked for the above event.
Much needed clarification of the PSMP development phasing has now been provided. (Basically, the phases are Information, Interaction & Transaction.) We realise that we previously created some confusion over what’s available now versus what’s in the pipeline, and now aim to be more precise in our communications.
A number of exciting developments are in-hand, including the ability to pre-reserve parking places, track the availability of park and charge, and blue badge spaces, and a journey planner for roads.
We expect PSMP to play quite an important part in Newham’s new Customer Services strategy.
Thursday, 18 June 2009
All Change...
The racing at Le Mans was great, with Peugeot diesels winning for the first time, and a great performance from a new Aston Martin LMP1 Team, but my travel arrangements were a bit of a disaster. After having spent a lot of money getting my car done-up, it had electrical problems until we broke-down on the motorway just outside Rouen. I have European break-down cover, but the journey home still involved four trailers, a lot of hanging around in depots and at the Calais dockside, and we got home at 2.00am on Tuesday. TVR – Totally Variable Reliability!
Sadly, whilst at Le Mans, we heard that Peter Wheeler, who presided over the marque’s most successful years, has died - in a year that so far seems to me to have been dominated by untimely deaths.
In a week that was busy with reshuffle news we heard that Tessa Jowell would pick-up the Digital Engagement portfolio vacated by Tom Watson, and Tim Berners-Lee will head a panel of experts advising Tessa on how the Government can best use the web to maximise information reuse. We also heard that Lord Carter is to step-down. Yesterday, the Government published its Digital Britain report – its strategic vision for ensuring that “the UK is at the leading edge of the global digital economy”. We heard that Martha Lane Fox is to become the UK’s digital champion but, although responsibility for digital inclusion has passed to Lord Mandelson’s new “Department for Business, Innovation & Skills”, it wasn’t clear whether there was to be a new minister for digital inclusion.
The COI is to audit government departments’ website usage and present comprehensive figures on the cost, quality and use of them by June 2010.
One in five adults who don’t currently have the Internet at home will have within the next six months, but two in five don’t want it.
A possibly radical, market-moving development from Google was announced; it’s set to launch “Fusion Tables” that will sidestep the limitations of conventional databases.
On Wednesday I overslept but thanks to unusually light traffic arrived at the RAF Club, in Piccadilly, for the BCS’s latest CXO Network breakfast. This was a debate under Chatham House rules, with John Suffolk asking questions of the network. Unattributed notes of the meeting will be published in due course; meantime, the notes of the BCS Thought Leadership debate on “The Death of the IT Profession”, which I recently attended, have been published. I do enjoy these debates, which are stimulating and, I find, help clarify and shape thoughts about the subject matter; there is an archive of past debates.
Sadly, whilst at Le Mans, we heard that Peter Wheeler, who presided over the marque’s most successful years, has died - in a year that so far seems to me to have been dominated by untimely deaths.
In a week that was busy with reshuffle news we heard that Tessa Jowell would pick-up the Digital Engagement portfolio vacated by Tom Watson, and Tim Berners-Lee will head a panel of experts advising Tessa on how the Government can best use the web to maximise information reuse. We also heard that Lord Carter is to step-down. Yesterday, the Government published its Digital Britain report – its strategic vision for ensuring that “the UK is at the leading edge of the global digital economy”. We heard that Martha Lane Fox is to become the UK’s digital champion but, although responsibility for digital inclusion has passed to Lord Mandelson’s new “Department for Business, Innovation & Skills”, it wasn’t clear whether there was to be a new minister for digital inclusion.
The COI is to audit government departments’ website usage and present comprehensive figures on the cost, quality and use of them by June 2010.
One in five adults who don’t currently have the Internet at home will have within the next six months, but two in five don’t want it.
A possibly radical, market-moving development from Google was announced; it’s set to launch “Fusion Tables” that will sidestep the limitations of conventional databases.
On Wednesday I overslept but thanks to unusually light traffic arrived at the RAF Club, in Piccadilly, for the BCS’s latest CXO Network breakfast. This was a debate under Chatham House rules, with John Suffolk asking questions of the network. Unattributed notes of the meeting will be published in due course; meantime, the notes of the BCS Thought Leadership debate on “The Death of the IT Profession”, which I recently attended, have been published. I do enjoy these debates, which are stimulating and, I find, help clarify and shape thoughts about the subject matter; there is an archive of past debates.
Tuesday, 9 June 2009
Another Sleepless Night, Please!
We’re used to the occasional story of how, after 50 years, a war-time letter eventually finds its way to the intended recipient. Well I think I’ve just experienced the e-equivalent. A Socitm e-mail, sent at 16.07 on 09/06/2002, turned-up in my (junk) mail-box yesterday morning!
Socitm strongly agrees with research by Coleman Parkes and Parity suggesting that lack of awareness of online public services is hampering take-up. As Martin Greenwood commented, “we have lots of evidence to back this up. Council are generally poor at marketing and promotion - although, having said that, we know that up to 30% of the population still visit council websites each month.”
The first British Standard for Data Protection – a specification for a personal information management system – has been produced by the British Standards Institute, and the Information Commissioner’s Office has published new guidance on privacy impact assessments.
On Friday 2 October, The Newham ICT Management Team will be joining hundreds of other professionals in a sponsored sleep out on the streets of London. Byte Night raises money to help Action for Children tackle the root causes of youth homelessness and get thousands of children and young people off the streets and into secure accommodation with education and training opportunities that can change the course of their lives.
Each year, at least 75,000 children and young people experience homelessness. One in 3 attempt suicide and 1 in 7 young runaways are physically or sexually assaulted (this figure rises to almost 1 in 2 after a week).
Byte Night is a unique event that takes place across the UK. In 2008, it raised £470,000. Now in its 11th year, it is one of the single biggest fundraisers for Action for Children. Our support of Byte Night is vital to ensuring it continues to support the thousands of vulnerable young people Action for Children work with each year.
Please help us to have a sleepless night!
I’m on a week’s holiday from today, during which I’ll be attending the World’s greatest motor race.
Recently I was notified that I’d been voted onto the Silicon CIO50 list for the third year running. Alas, I will again be unable to attend the Awards Dinner because it clashes with Le Mans!
Socitm strongly agrees with research by Coleman Parkes and Parity suggesting that lack of awareness of online public services is hampering take-up. As Martin Greenwood commented, “we have lots of evidence to back this up. Council are generally poor at marketing and promotion - although, having said that, we know that up to 30% of the population still visit council websites each month.”
The first British Standard for Data Protection – a specification for a personal information management system – has been produced by the British Standards Institute, and the Information Commissioner’s Office has published new guidance on privacy impact assessments.
On Friday 2 October, The Newham ICT Management Team will be joining hundreds of other professionals in a sponsored sleep out on the streets of London. Byte Night raises money to help Action for Children tackle the root causes of youth homelessness and get thousands of children and young people off the streets and into secure accommodation with education and training opportunities that can change the course of their lives.
Each year, at least 75,000 children and young people experience homelessness. One in 3 attempt suicide and 1 in 7 young runaways are physically or sexually assaulted (this figure rises to almost 1 in 2 after a week).
Byte Night is a unique event that takes place across the UK. In 2008, it raised £470,000. Now in its 11th year, it is one of the single biggest fundraisers for Action for Children. Our support of Byte Night is vital to ensuring it continues to support the thousands of vulnerable young people Action for Children work with each year.
Please help us to have a sleepless night!
I’m on a week’s holiday from today, during which I’ll be attending the World’s greatest motor race.
Recently I was notified that I’d been voted onto the Silicon CIO50 list for the third year running. Alas, I will again be unable to attend the Awards Dinner because it clashes with Le Mans!
Friday, 5 June 2009
Musical Chairs...
Congratulations, Phil Pavitt on your move to the HMRC. Thanks for the great work at TfL. I hope we can sustain and build on that, and continue a productive relationship in your new role.
Tom Watson may have resigned his Cabinet post, but his 1m + followers will be glad to hear he is not leaving Twitter.
Jerry Fishenden has also announced that he is moving-on from Microsoft, but will also maintain his great Blog and Tweets.
On Wednesday I attended Cisco’s launch of its Blueprint for Communities and Local Government at its offices in Finsbury Square. I contributed, slightly, in reviewing the drafts, and Socitm is supporting this great piece of work. The overall framework is reproduced below.
At the event, Steve Palmer, Hillingdon CIO and Socitm President, gave a great presentation of the work done at his borough to turn-around the ICT infrastructure, and position the Authority to achieve the Connected Council and Communities vision. In the next couple of weeks they are issuing 190,000 Citizen (Smart) Cards, but the other things that impressed me most were some of Steve’s previous career responsibilities, which included the coroner’s court, and the incontinent laundry service!
On Thursday I joined Adrian Hancock and Martin Ferguson, who “officially” started work as Socitm’s Policy Officer on Monday (having already got involved in a number of initiatives) to contribute to a briefing and handover of work I’ve been involved-in – particularly membership of Government Working Groups.
Adrian showed me a beta of the new Socitm website, which is looking good, and the format for a new proposed weekly broadcast to consolidate our communications and reduce e-mail clutter – an equally important development! We also discussed the new branding proposals that are under consideration, and we look close to a decision for implementation ahead of the conference, and in conjunction with our domain name change.
Tuesday, 2 June 2009
Taking breaks from Strategy... to Strategise
I see that the Government has committed to funding research into ultra-fast broadband. This can’t be about squeezing still more capacity out of copper, so we are talking about upgrading the equipment connected to our fibre? It’s all about photonics – multiplexing light wavelengths – I think I remember from a Gartner, or could have been BT, event, many years ago, which seemed to imply this would be a “piece of cake”, once the fibre infrastructure was in place. On the whole, I’m inclined to agree with “some experts” who would rather see the money spent on improving existing fibre networks.
However, since I’m on a mission to evangelise ICT as our saviour from recession (nice set of theological metaphors, don’t you think?) I was taken by this report – Nanotech, super-cities and Robotics to push UK out of recession.
When chatting to Glyn Moody and Mark Taylor during their visit to Newham Dockside last Tuesday, I was again struck by their level-headedness, knowledge and courtesy as well, of course, their passion for Open Source - or rather, as I think they see it, breaking the establishment’s fixation with proprietary software. I think it was Mark who said that Open Source zealots do their cause a disservice - or words to that effect. For Glyn, a particular complaint about Microsoft was the way it “bought votes” at the International Standards Organisation to get its OXML ratified as a standard. Now this was all news to me (although if I had followed his blog as I now intend to do, I bet I’d have known all about it) so I asked a colleague from Microsoft for its perspective, which was quite different. In fact, Microsoft saw another major supplier as the villain of the piece. I therefore suggested a meeting to discuss either viewpoint, which both “sides” would be free to report as they see fit, although it would be great if we were able to achieve, and report, consensus. Both Glyn and Charles Eales, on behalf of Microsoft, have agreed to this, and we’re aiming to confirm an arrangement early in July, which is the soonest that can be managed because of current diary commitments.
I worked at home on Monday, on strategy which, as expected, has grown into a much bigger project, but which I’m now starting to feel is coming together.
In the afternoon I was involved in another teleconference to agree the agenda, speakers and stream leads for the Local Government, Ocean and PSN Conference at the National School of Government on 15th and 16th September. This will be an Extraordinary Local CIO Council meeting limited, unfortunately, to 50 people, but we are planning for the outputs from this event to be featured in Socitm’s Annual Conference in Edinburgh (11th to 13th October). The introductory sessions will include presentation of the Gartner Benchmark Analysis of Government Connect versus Local Authorities’ prior arrangements/ alternatives. There will then be facilitated discussions on Strategic Investment Management, Identity Management & User Authentication (which I am leading), Transition & Transformation Management and Information Assurance & Security.
In the evening I drove into town for a Chemistry Club Dinner, where Lord West, Minister for Security and Counter-Terrorism, was the guest speaker. Lord West joined the Home Office in 2007 to ensure an effective and coordinated response to the threat of terrorism. This follows a distinguished navel career including commanding HMS Ardent during the Falklands conflict. He went on to hold senior roles in the British Armed Forces including Chief of Defence Intelligence, First Sea Lord and Chief of the Naval Staff. As you may imagine, he made an interesting speaker.
Today, Tuesday, I attended a Buying Solutions IT Services Procurement Workshop, with a number of other representatives of different parts of Government. This was held in a sort of tower room, with great views of Westminster, reached by a spiral staircase, in a Horseguards Parade building. The opportunity, we were told, was to contribute to Innovation in Public Sector ICT Procurement. “Over 500 separate procedures were launched through OJEU in 2008, costing over £200 million for the procurement process alone. Each procurement took 18 months (on average), almost twice as long as comparable procurements in Germany (although some would say that’s because the UK sticks to the rules). Across those projects, over 50% of code and infrastructure was reusable, but most projects started afresh.
We spent a fair amount of time brain-storming the requirements, and discussed some initial ideas for services. I am really keen on effective aggregation of procurement, public sector frameworks and pan-Government contracts but, as I was once more compelled to point-out, our ambitions would be considerably easier to achieve if they could be shaped through the availability of pan-Government Vision and Strategy that helped us all to aim in the same direction.
However, since I’m on a mission to evangelise ICT as our saviour from recession (nice set of theological metaphors, don’t you think?) I was taken by this report – Nanotech, super-cities and Robotics to push UK out of recession.
When chatting to Glyn Moody and Mark Taylor during their visit to Newham Dockside last Tuesday, I was again struck by their level-headedness, knowledge and courtesy as well, of course, their passion for Open Source - or rather, as I think they see it, breaking the establishment’s fixation with proprietary software. I think it was Mark who said that Open Source zealots do their cause a disservice - or words to that effect. For Glyn, a particular complaint about Microsoft was the way it “bought votes” at the International Standards Organisation to get its OXML ratified as a standard. Now this was all news to me (although if I had followed his blog as I now intend to do, I bet I’d have known all about it) so I asked a colleague from Microsoft for its perspective, which was quite different. In fact, Microsoft saw another major supplier as the villain of the piece. I therefore suggested a meeting to discuss either viewpoint, which both “sides” would be free to report as they see fit, although it would be great if we were able to achieve, and report, consensus. Both Glyn and Charles Eales, on behalf of Microsoft, have agreed to this, and we’re aiming to confirm an arrangement early in July, which is the soonest that can be managed because of current diary commitments.
I worked at home on Monday, on strategy which, as expected, has grown into a much bigger project, but which I’m now starting to feel is coming together.
In the afternoon I was involved in another teleconference to agree the agenda, speakers and stream leads for the Local Government, Ocean and PSN Conference at the National School of Government on 15th and 16th September. This will be an Extraordinary Local CIO Council meeting limited, unfortunately, to 50 people, but we are planning for the outputs from this event to be featured in Socitm’s Annual Conference in Edinburgh (11th to 13th October). The introductory sessions will include presentation of the Gartner Benchmark Analysis of Government Connect versus Local Authorities’ prior arrangements/ alternatives. There will then be facilitated discussions on Strategic Investment Management, Identity Management & User Authentication (which I am leading), Transition & Transformation Management and Information Assurance & Security.
In the evening I drove into town for a Chemistry Club Dinner, where Lord West, Minister for Security and Counter-Terrorism, was the guest speaker. Lord West joined the Home Office in 2007 to ensure an effective and coordinated response to the threat of terrorism. This follows a distinguished navel career including commanding HMS Ardent during the Falklands conflict. He went on to hold senior roles in the British Armed Forces including Chief of Defence Intelligence, First Sea Lord and Chief of the Naval Staff. As you may imagine, he made an interesting speaker.
Today, Tuesday, I attended a Buying Solutions IT Services Procurement Workshop, with a number of other representatives of different parts of Government. This was held in a sort of tower room, with great views of Westminster, reached by a spiral staircase, in a Horseguards Parade building. The opportunity, we were told, was to contribute to Innovation in Public Sector ICT Procurement. “Over 500 separate procedures were launched through OJEU in 2008, costing over £200 million for the procurement process alone. Each procurement took 18 months (on average), almost twice as long as comparable procurements in Germany (although some would say that’s because the UK sticks to the rules). Across those projects, over 50% of code and infrastructure was reusable, but most projects started afresh.
We spent a fair amount of time brain-storming the requirements, and discussed some initial ideas for services. I am really keen on effective aggregation of procurement, public sector frameworks and pan-Government contracts but, as I was once more compelled to point-out, our ambitions would be considerably easier to achieve if they could be shaped through the availability of pan-Government Vision and Strategy that helped us all to aim in the same direction.
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